Updated Oct 2026

Dashlane Review

3.8 / 5Best For: Security-conscious users
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The short version

Password manager whose Premium plan includes Hotspot Shield VPN at no extra cost. Best suited to households that will use the bundled VPN.

What we liked

  • Premium bundles Hotspot Shield VPN at no extra cost.
  • AES-256 with Argon2d under a patented zero-knowledge architecture.
  • Friends & Family covers ten accounts for $89.88 a year.
  • AI-powered scam protection flags phishing sites and risky autofill destinations.

Could be better

  • On Friends & Family, the bundled VPN is limited to the plan administrator only.
  • Dark-web monitoring caps at five email addresses and ignores card numbers.
  • No phone support, slow email turnaround and live chat on paid plans only.
  • Premium at ~$4.99 a month is steep next to NordPass at roughly $1.59.

Overview

Dashlane has leaned on bundled perks for some time. Premium shows that strategy most clearly, with Hotspot Shield VPN included at no extra cost. That is unusual among password managers and a draw for households that would otherwise pay for both tools separately.

The vault uses AES-256 with Argon2d key derivation under a patented zero-knowledge architecture, so credentials are encrypted on the device before they sync. Dashlane was caught up in the 2022 Zendesk and HubSpot vendor incidents. Independent reporting confirmed that encrypted password vaults and master passwords were never accessed, so the zero-knowledge model held.

The day-to-day features work well for households and small teams. AI-powered scam protection runs alongside real-time phishing alerts, which warn when autofill is about to fill a fake Dashlane page or another risky destination. Capterra's 276 verified business reviewers rate Dashlane 4.5 out of 5.

They cite autofill on common sites, password sharing for teams and quick deployment as everyday strengths. The Friends & Family plan covers up to ten accounts at $89.88 a year, which undercuts per-seat pricing for larger households. On Friends & Family, the bundled Hotspot Shield VPN is restricted to the plan administrator.

The other nine seats get no VPN at all, a limitation Dashlane does not market prominently. Dark-web monitoring is capped at five email addresses and watches passwords only. It does not scan credit-card numbers.

Support is the weakest area in independent reviews: there is no phone support, email replies are slow and live chat is limited to paid plans. Capterra's reviewers also report autofill misfires on rarer sites, overlapping pop-ups that hide input fields and aggressive date-field auto-completion. Price weakens the value case.

Premium costs around $4.99 a month, well above budget rivals like NordPass at roughly $1.59 a month. G2 reviewers mention that gap repeatedly when the VPN and dark-web extras go unused. Dashlane says it audits regularly, but it has not published third-party audit reports.

Rivals like NordPass and 1Password publish Cure53 findings, so that is a transparency gap. Dashlane makes most sense for households that will use the VPN. For everyone else the value is harder to justify.

Security & Privacy

Password Encryption

Encryption standard for stored passwords

AES-256
Dark Web Monitoring

Monitors for compromised passwords

Available
Two-Factor Authentication

Support for 2FA/MFA security

Available
Biometric Login

Support for fingerprint and face recognition

Available
Security Audits

Regular third-party security audits

Available
Security Breach Alerts

Notifications when accounts are compromised

Available
Zero-Knowledge Architecture

Provider cannot access your master password

Available

Business Model

Free Tier Available

Offers a free tier with basic features

Not Available
Customer Support

Available support channels

Email, Live Chat, Knowledge Base

Core Functionality

Password Generator

Built-in strong password generator

Available
Secure Sharing

Ability to securely share passwords with others

Available
Emergency Access

Grant emergency access to trusted contacts

Not Available
Password Audit

Checks for weak or reused passwords

Available
Secure Notes

Store encrypted notes and documents

Available
Form Autofill

Auto-fills credit cards and personal info

Available
Password Sharing Permissions

Granular control over shared items

Available
Offline Access

Access passwords without internet

Available
File Attachments

Store encrypted files and documents

Available
Travel Mode

Temporarily remove sensitive data

Not Available
Open Source Apps

Are apps open source?

Available

Platform Compatibility

Cross-Platform Sync

Syncs passwords across all devices

Available
Browser Extensions

Supported web browsers

Chrome,Firefox,Safari,Edge,Brave

Expert Ratings

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