Zoho Vault Review

Enterprise password manager with role-based access control and audit trails, integrated with the wider Zoho ecosystem.

We see Zoho Vault as a password manager that puts directory integration ahead of polish. The feature set bears that out. Active Directory and LDAP provisioning import users straight from AD groups or organizational units.

The sync tool shows newly added and removed accounts so admins can mirror joiner, mover and leaver actions in the vault. For teams already running identity on premises, that depth is the main reason to choose it. The enterprise plan adds SAML 2.0 single sign-on on top of the directory features.

It covers hundreds of pre-built cloud apps, including Salesforce, Slack, Microsoft 365 and Google Workspace. An open API handles custom integrations. Role-based access splits users into user, admin and super-admin tiers, with password groups, request-release workflows and one-click revocation when staff leave.

Compliance teams get a real-time audit log of every password, folder and admin action, with timestamps and IP addresses, plus configurable email alerts on sensitive events. The cryptography follows the host-proof model we expect at this tier. AES-256 client-side encryption, PBKDF2-HMAC-SHA512 key derivation and RSA-4096 for shared records keep the architecture auditable.

The free tier already includes two-factor authentication and unlimited password storage. Pricing starts at $0.90 per user per month on the Standard plan. Companies already on Zoho One get the vault bundled at no extra cost, so existing customers pay less in total.

The limitations fall into two areas. The first is identity coverage, which leans toward on-premises systems. Zoho's documentation covers AD, LDAP and ADFS in depth but does not document an equivalent first-class flow for Azure AD or Entra ID.

That complicates hybrid rollouts that rely on Microsoft cloud identity. We would weigh that gap heavily if your environment is Azure-led. The second is product polish.

Cloudwards describes the onboarding design as a series of broken pages. TechRadar calls it overbearing for general users. G2 reviewers flag dense tabs and browser extensions that behave inconsistently.

At the time of review there is no passkey support, a clear competitive gap compared with 1Password, Dashlane and Bitwarden. By default the mobile apps need an internet connection to retrieve passwords. The free plan is single-user only.

Paid tiers have a five-user minimum. We think Zoho Vault suits IT-led teams that want strong directory integration and audit trails at an aggressive per-seat price. It works for them if they can live with the dated interface and missing Azure provisioning until those gaps close.